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INSTALLATION GUIDE

Let our Installation Team deliver and install your new home appliance. We offer a range of installation and disposal packages. Please discuss your requirements with our sales staff before you purchase,

  • Laundry and Dishwashing appliances, ensure your waste pipe, water supply and electricity connections are no more than 1m away from where the appliance will be.
  • For freestanding appliances, ensure you have a 13 amp 3 pin plug socket for connection.
  • Unless it's a condenser tumble dryer, ensure there is an existing vent near the intended location
  • Ensure the appliance fits in your chosen location. Call us, we are here to help.
  • For integrated and semi-integrated installations, make sure your kitchen units are able to house the new appliance - alterations to modify units may be available, please ask at time of purchase.
  • If you're having a hob installed, check it will fit in the space allocated - we can only make minor alterations to some types of worktop.
  • For a hob or cooker, check the space around the heat source is in line with the recommended dimensions. As a general guide the hood should be 50cm above an electric hob or 65cm for a gas hob. The side and rear space required around a hob is generally 5cm.

Before we deliver:

  • For installation, please drain or wipe out your current appliance.
  • For disposal, please drain or clear out your current appliance. If we aren't installing your new appliance, please also disconnect your current appliance.
  • Identify where the mains water switch is in your home - check you can switch it off.

Additional important information:

  • If your water connection valve is seized due to limescale, we cannot fix this and you may need to source your own plumber.
  • We can only install if there is adequate water pressure for the appliance.
  • Our installation and disposal services are subject to availability.
  • We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

As part of this service we will:

  • Unpack your new product, remove and dispose of the packaging (Re-cycle)
  • Remove the plinths and panel door of your old appliance
  • Connect the new appliance to existing pipework or electric supply
  • Do any basic carpentry work required (e.g. drilling holes, cutting work top for a bigger hob)
  • Level and fit neatly in the space where possible
  • Fit the existing panel door to the new appliance
  • Remove the old appliance for re-cycling

Before ordering installation, you should ensure that:

  • The existing panel door is in a suitable condition to be re-fitted.
  • Your appliance will fit into the existing housing
  • There is easy access to the existing pipework
  • Your stop valves are working correctly (For connection of any wet appliance)
  • There is sufficient access for ventilation tubes (tumble dryers)

What we do not do:

  • Make any alterations to existing plumbing or electrical connections.
  • Connect the appliance if it puts the fitter or customer at risk.
  • Connect the appliance if it does not meet safety guidelines
  • Install cooker hoods, unless by separate negotiation.
  • Make any alterations to stone worktops